The logo for prominence recruitment marketing is shown on a white background.

Busting Recruitment Marketing Jargon

Marketing, like any other specialist function, can feel like it has a language of its own. And when you add recruitment marketing Jargon on top of that, it can feel overwhelming.


Phrases like user journey, brand personality, tone of voice and customer persona are commonly used but not necessarily explained upfront.


And that’s not even starting on the acronyms! CPC, PPC, UX, USP… the list goes on.


Here at Prominence, we love taking our clients on a journey into the world of marketing and breaking things down into simple, bite-sized pieces of information.


After all, recruitment marketing is what we specialise in, and we want our clients to be able to focus on their core business­ working with their clients and candidates rather than Googling “what does CX mean?”


In this blog, we’ve created a jargon-buster list to help you on your way to cracking the code of recruitment marketing.

Branding for Recruitment Agencies


Kicking things off with a big one! A brand comprises a number of elements that together represent the value and influence you have on your customers. It’s more than a logo or a collection of colours ­ it’s also the experiences you offer, the connections you create and the promises you make.


Think of Apple as a brand. It’s design-centric, user friendly and always innovative. Through this strategy, Apple has created such brand loyalty that people queue for hours outside a shop to buy the latest product, regardless of what it is. Sitting behind the brand are supporting visual elements such as the logo, the tagline “Think Different” and a series of cool, engaging ad campaigns.


Personal Branding


Within the world of recruitment, another important term is personal branding. This is applying the theory of branding, to how you position yourself to your customer. So, how do you want your customers to think of you and what experience can you offer them? How do you translate that brand into your communications­ from networking and meetings to the content you post on LinkedIn?


Big Picture Branding


  • Brand Awareness ­ The number of people in your potential market who know who you are at any given point. Increasing brand awareness is often a priority for small recruitment agencies that are looking to grow.
  • Brand Personality ­ If your brand was a person, what would they be like? Are you friendly and approachable or serious and respected? How are you different from your competitors?
  • Tone of Voice ­ What does your brand sound like in writing or when you’re pitching to clients?


Visual Components of Branding


  • Logo – A unique visual identifier that is often trademarked e.g. Lacoste’s crocodile.
  • Strapline/Tagline ­ A short, sharp statement that summarises a brand or product e.g. Nike’s Just Do It.
  • Brand Identity/Look and Feel ­ A collection of visual elements including logos, straplines, design features and colours.

Marketing Strategy for Recruitment Agencies


When we start working with a new client, we run a half-day workshop that goes through all of their business goals, identifies who their competitors are, what makes them stand out in the market and who they want to work with. This information helps us build a bespoke
marketing strategy and a subsequent calendar of activity.


Your marketing strategy should include:


  • Objectives ­ What do you want to achieve through marketing activity? Do you want to grow your brand awareness or do you want to increase the number of candidates registering?
  • USP/Unique Selling Proposition – How is your service better than your competitors?
  • Target Audience ­ Who are you trying to sell to? Do you operate in a niche sector such as financial services or just recruit contractors?
  • Audience Personas – What characteristics do all of your ideal clients or candidates have in common? Can they be grouped into a few different profiles?
  • Marketing Mix – What is the list of channels and tools that are going to help you achieve your objectives?

Marketing Tools and Channels for Recruitment Agencies


Content marketing is a type of marketing that focuses on creating different pieces of content that inform, entertain or inspire people. It can comprise social media posts, blogs, white papers, videos, webinars, eBooks and more. It’s not designed to be an overt sell but rather a collection of useful information pieces that can capture the attention of your customers, demonstrate your value and build trust for future interactions (e.g. LinkedIn Inmails). It’s also a great vehicle to drive customers to your website.


Social Media Marketing is a form of content marketing and covers content that is delivered through social media platforms such as LinkedIn, TikTok, Facebook, Instagram and more. The content can be tailored to increase your brand awareness, highlight specific roles you’re recruiting for or profile team members depending on your objectives.


Email Marketing is a way to consistently engage with current and prospective clients through email communications. Emails can range from newsletters updating customers with your latest blogs or webinars, to highlighting new roles being recruited. You can also automate parts of your recruitment process via email such as interview confirmations to candidates or welcome emails for new starters.


Search Engine Marketing comprises two parts – paid and organic. Both strive to ensure your agency’s website appears as high as possible on a search engine results pages, making you more visible and driving more traffic to your website.


Paid is also called PPC (Pay Per Click) where you invest money into bidding for appropriate keywords (aka phrases people search on the internet) in return for higher search rankings.

Organic search is also known as SEO (Search Engine Optimisation) and is a series of steps you take to improve the structure and content on your website to improve search rankings. This may include reviewing the metadata (information that sits behind the website that is read by the search engine web crawlers) or ensuring the copy on your pages is easy to read with clear and optimised headings, appropriate use of keywords and is regularly updated.


Paid Advertising is where you buy space on a media channel to promote your business. Paid digital ads on Facebook, Instagram, LinkedIn and Google can be cost-effective and drive traffic directly to your website. They are also highly targeted and allow you to refine your search based on categories such as geography, job title, seniority and interests. Other media includes things like radio, print and TV which require higher budgets and make return on investment hard to track.


Websites serve a number of functions including being a central CTA (call to action) on all of your marketing activity, a place to advertise active jobs and a tool to help people find your business. They should be well-planned and user-friendly, SEO-optimised and have a structure user journey that takes them from entry point to action e.g. submitting their CV or making a phone call. This journey is also called UX (User Experience) or CX (Customer Experience).

Get in Touch


We appreciate that’s a lot of information to digest and we don’t expect you to study these terms in detail. As your recruitment marketing partners, we’re here to help navigate the confusing world of clicks, likes and comments so you see real value and return on your marketing spend.


We know the recruitment markets across Australia, New Zealand and the UK inside and out. We offer insights from our wealth of marketing experience – from strategy and messaging development to deciding whether LinkedIn, Facebook or TikTok are the right platforms for your goals and audience.


If you’d like more advice on developing your recruitment marketing strategy or want to find out about our outsourced marketing packages for recruitment agencies, get in touch for a chat.

Recent Posts

By Amber Loach February 7, 2025
To stand out from the competition, effective marketing is more important than ever for recruitment agencies. Without it, your business growth can quickly hit a brick wall and force your consultants to fish in the same pool of prospects. That’s hardly enjoyable or productive (even if your consultants won’t admit to it!) In a highly competitive market, the good news is that you can optimise your costs with outsourced recruitment marketing and access capabilities that can take years to build in-house. We’ll explain why and how. The Real Costs of In-House Marketing The average marketing budget sits somewhere between 7-10% of company revenue, as surveys by Deloitte and Gartner suggest. (If you’re in start-up or high growth mode, that percentage will be higher.) Plans to increase marketing budgets over the coming years will, of course, vary by industry and business needs, but it’s clear that internal marketing teams don’t come cheap. For businesses based in the UK, the average marketing coordinator salary is in the vicinity of £24,000. With the recent increase in the employer National Insurance Contributions rate (from 13.8% to 15%), recruitment agencies are now facing significant payroll costs – and that’s before any marketing is being done to speak of! Breaking it down, an in-house marketing coordinator on a minimum salary of £22k will cost an additional £770 annually from 2025, whilst a midweight marketer on £45k will cost at least another £1,000. Add that up over a team of two to four people (or more), along with leave entitlements and other employee costs, and those pounds sure add up. Not to mention the cost of replacing and onboarding marketing employees. Recruitment agencies in Australia don’t get off lightly, either. To employ a full-time marketing coordinator, you’re looking at an average salary range of $70,000-$80,000 AUD. Add in superannuation, payroll tax, minimum leave entitlements, along with onboarding and training, the actual annual cost of that coordinator will be 1.25 to 1.4 times higher than their base salary. That’s up to $122,000 annually for one employee with a limited skillset. Here’s the catch: a junior or midweight marketing coordinator can handle the basics, but when your business needs specialised marketing skills to grow, you’ll need to hire more specialists – and that’s when your costs will skyrocket. Access to Marketing Expertise Without Hiring With outsourced marketing, you can skip the fixed, ongoing expenses of an in-house marketing team. Outsourcing gives you access to specialised skills like graphic design, paid advertising and copywriting when you need them, without the ongoing overhead of salaries and taxes. After all, your business might not need the same set of marketing skills all year. Certain expertise is more important for some campaigns and marketing plans and not others. When using an outsourced marketing agency like us, you get access to an embedded marketing team where you only pay for work you need during a given project or timeframe. We act as an extension of your business to manage your marketing, giving you a range of established skills and strategic knowledge at your fingertips. All without making a single hire. Scalability Based on Business Needs An outsourced marketing solution gives you precious scalability. As all recruitment business leaders are aware, business conditions fluctuate. Your goals will inevitably be adjusted to meet changing market conditions. Based on our experience in working with recruiters, here are common scenarios where marketing scalability is a survival issue: 1. Crowded Markets In crowded industries and sectors, recruiters face stiff competition from rivals with big marketing budgets. To stay ahead, they need smart and adaptable strategies that pack a punch without overspending. 2. Start-Up Challenges For new recruiters with limited revenue and an unproven offering, the focus is on generating interest and building momentum quickly. Outsourced marketing will provide that essential lift-off without the risk of hiring an untested marketing coordinator. 3. New Ventures and Expansions Recruitment agencies launching a new service or breaking into a new market will need a surge in marketing resources to ensure their efforts pay off. Scalable marketing means recruiters can dial their efforts up or down as needed. No overcommitting, nor missing out on opportunities! How do you achieve this sweet scalability? With an outsourced marketing solution, one that gives you flexible pricing options and a solid range of capabilities. If you want to pay on a project basis or have a marketing team on retainer, a good marketing agency will give you those options, too. This helps you forecast and manage costs over any length of time. Reduced Hidden Overheads On top of staffing costs, there are a few other cost gremlins lurking under the floorboards that most companies aren’t aware of until it’s too late. Infrastructure expenses like marketing software and tools quickly add up, especially when you need a group subscription or must pay a premium for basic functionality. An outsourced marketing provider has all these necessary tools, so you don’t need to duplicate them. Even the office space you need for an in-house team can sometimes get overlooked – an often astronomical cost that is becoming harder to justify for many businesses! Engaging a marketing agency gives you access to a marketing team at your fingertips, without the expense of bums on seats. The Final Word Of course, there are many situations where it makes good business sense to maintain or grow an in-house marketing team. The key, however, is to understand the big picture: your balance sheet, the ROI you can reasonably expect from an in-house team, and which options will best enable you to stay agile in a challenging market or business phase. Understanding these factors will guide you to the right marketing solution and avoid expensive mistakes. Outsourced Marketing for Recruiters, Done Your Way We’ve sung the praises of outsourced marketing here, but we’re also experts at helping our clients get the best out of their internal marketing teams. Whether you’re seeking marketing specialists that can dovetail with your internal team, or a standalone solution, or something else, we can do it for you. Let’s talk! Get in touch with Prominence today – we’d love to hear from you.
A person is holding a cell phone with social media icons coming out of it.
By Amber loach January 15, 2025
Social media just won’t stop evolving, and neither do we as marketers. Algorithm updates, new features, changes in audience demographics and preferences – there is just so much to keep up with! The fundamentals, however, are more straightforward than some might think.
By Amber Loach December 5, 2024
We can’t think of a single instance of a recruiter saying they love admin. And yet, administrative tasks eat up increasingly large chunks of a recruiter’s workday. It’s a given that job application volumes will keep rising, leaving recruiters with shrinking resources to carry out other vital functions – like nurturing passive candidates, engaging clients, or building a social media following. Marketing automation can solve many of the resource problems recruiters face. Trying to juggle activities like generating leads for new clients and candidates alongside the day-to-day practicalities of sourcing, interviewing and client consultation gets painful fast – unless you have the right tools to automate the process. We’ll explain how marketing automation for recruiters works in the wild, and how you can use it to connect with your target audiences. How Marketing Automation Helps You Target Clients Marketing automation for recruiters can be applied to every stage of the sales funnel, from raising awareness of your brand to building relationships with your long-term clients. Its potential for generation BD leads is second to none. Generating leads is one of the most effective uses of marketing automation and is generally an ‘always on’ feature, as long as you’re in business! Email Marketing
By Amber Loach November 22, 2024
In an era where it feels like everyone, including the neighbour’s dog, has a podcast, it’s tempting to dismiss the idea as just another marketing trend. That, however, would overlook the immense potential podcasts hold for BD in recruitment. We love podcasts for their versatility, their ability to be consumed anywhere and as a vehicle for demonstrating your subject matter and industry expertise. As a recruitment marketing tool, podcasts aren’t just about the number of listeners per episode, the size of your subscriber base or the number of clicks. Podcast marketing gives recruiters that essential foot in the door in BD campaigns and gain plenty of other hot leads besides. We’ll explain how. Give Recruiters a Reason to Pick up the Phone Think about the typical recruiter approach to a business development call. It often starts with something along the lines of, “Do you have any vacancies you need filling?” Now, while that question might get straight to the point, it’s hardly the kind of opener that’s going to blow their socks off. But imagine flipping the script entirely. Instead of the usual pitch, what if you reached out to a potential client with a question like this: “We host a podcast focused on the (insert your recruitment specialisation here) industry, and we’d love to have you as a guest to discuss the challenges in developing the future workforce.” Suddenly, you’re looking at buy-in. What would usually be a cold call can quickly become a warm one – and make for a faster connection with your prospect. You’re not just another recruiter trying to win placements, you’re a thought leader offering them a platform to share their insights – a flattering proposition! This approach is far more engaging and offers potential clients something of real value. They get an opportunity to raise their brand awareness among candidates and demonstrate their expertise. Before trying this approach, you will of course do solid research on your prospect and be ready to explain why they would make a good guest on your podcast. Spice Up Your Lead Generation With well-crafted podcast content, you’re creating a goldmine of recruitment marketing material that can be repurposed across multiple channels, expanding your lead generation potential. Key moments from a compelling podcast episode can be turned into snippets and used virtually anywhere. Highlighting a thought-provoking quote, a surprising statistic, or a powerful insight is perfect for bite-sized content. By transcribing your episodes, you can easily identify these highlights and transform them into punchy graphics with quotes, video clips, or text posts to drive engagement on social channels – and attract more clicks to your website. Podcast episode highlights are also excellent material for your blog posts, newsletters, and email marketing. When launching an email campaign centred around a specific theme, you could highlight snippets from a podcast where the same issue is discussed. Used in this way, podcasts can really add depth to your messaging and reinforce your authority as a subject matter expert. Direct Listeners to Purpose-Built Resources Landing pages pair with podcast marketing like wine does with cheese. Throughout your podcast episodes, make it a habit to guide listeners to a dedicated landing page where they can access free and valuable guides. Think salary reports, whitepapers, how-to guides for hiring managers or candidates – the sky’s the limit! These resources are just a quick form away – listeners simply enter their name and email address to download the content. This simple step turns casual listeners into potential leads. Once they’re on your list, you can nurture these connections through targeted email marketing, using newsletters to engage and convert them. Use Follow-Ups and Collect Feedback Following up podcast episodes with surveys is another way to produce solid leads. After each episode, you could send out a brief survey that includes a question like “Are you planning to hire in the next three months?”. Those clicks are currency! (Even if they’re not hiring immediately, you’ve planted a seed.) Invite listeners to complete polls and give feedback on each episode – e.g. “Who should we bring on as a guest next?” This can also draw in guests who become your clients. Tools to Get Started with Podcast Marketing The cost of producing a podcast will vary, but there is no need for overkill, especially for your first few episodes. When you’re just starting out, aim for clean audio and tight editing without extra frills. Investing in a couple of professional-quality microphones is easier than ever – your typical tech retailer will have a range of affordable options to choose from. Make sure you buy two, so you can record your host and guest properly! There are plenty of affordable editing software tools out there for turning out polished recordings. If you’re willing to engage a freelance editor , you can save time and get a truly professional-sounding result. Finally, you’ll need a reliable hosting platform that gives your listeners easy access through a range of devices. Get Tailored Advice on Creating Your Podcast Podcasts for recruiters are an excellent channel for demonstrating all that valuable expertise you’ve built up over years in the industry, whilst developing a connection with your audience – and warm leads! At Prominence, we’ve helped dozens of clients successfully launch podcasts that have helped them smash their marketing goals. Contact us today to get help with developing your podcast marketing strategy.
A picture of a mountain in a square on a white background.
By Amber Loach October 23, 2024
Resources like salary reports, industry surveys and how-to guides are like bread and butter in marketing for recruiters – staples that appeal to a broad audience.

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Latest Blogs

By Amber Loach February 7, 2025
To stand out from the competition, effective marketing is more important than ever for recruitment agencies. Without it, your business growth can quickly hit a brick wall and force your consultants to fish in the same pool of prospects. That’s hardly enjoyable or productive (even if your consultants won’t admit to it!) In a highly competitive market, the good news is that you can optimise your costs with outsourced recruitment marketing and access capabilities that can take years to build in-house. We’ll explain why and how. The Real Costs of In-House Marketing The average marketing budget sits somewhere between 7-10% of company revenue, as surveys by Deloitte and Gartner suggest. (If you’re in start-up or high growth mode, that percentage will be higher.) Plans to increase marketing budgets over the coming years will, of course, vary by industry and business needs, but it’s clear that internal marketing teams don’t come cheap. For businesses based in the UK, the average marketing coordinator salary is in the vicinity of £24,000. With the recent increase in the employer National Insurance Contributions rate (from 13.8% to 15%), recruitment agencies are now facing significant payroll costs – and that’s before any marketing is being done to speak of! Breaking it down, an in-house marketing coordinator on a minimum salary of £22k will cost an additional £770 annually from 2025, whilst a midweight marketer on £45k will cost at least another £1,000. Add that up over a team of two to four people (or more), along with leave entitlements and other employee costs, and those pounds sure add up. Not to mention the cost of replacing and onboarding marketing employees. Recruitment agencies in Australia don’t get off lightly, either. To employ a full-time marketing coordinator, you’re looking at an average salary range of $70,000-$80,000 AUD. Add in superannuation, payroll tax, minimum leave entitlements, along with onboarding and training, the actual annual cost of that coordinator will be 1.25 to 1.4 times higher than their base salary. That’s up to $122,000 annually for one employee with a limited skillset. Here’s the catch: a junior or midweight marketing coordinator can handle the basics, but when your business needs specialised marketing skills to grow, you’ll need to hire more specialists – and that’s when your costs will skyrocket. Access to Marketing Expertise Without Hiring With outsourced marketing, you can skip the fixed, ongoing expenses of an in-house marketing team. Outsourcing gives you access to specialised skills like graphic design, paid advertising and copywriting when you need them, without the ongoing overhead of salaries and taxes. After all, your business might not need the same set of marketing skills all year. Certain expertise is more important for some campaigns and marketing plans and not others. When using an outsourced marketing agency like us, you get access to an embedded marketing team where you only pay for work you need during a given project or timeframe. We act as an extension of your business to manage your marketing, giving you a range of established skills and strategic knowledge at your fingertips. All without making a single hire. Scalability Based on Business Needs An outsourced marketing solution gives you precious scalability. As all recruitment business leaders are aware, business conditions fluctuate. Your goals will inevitably be adjusted to meet changing market conditions. Based on our experience in working with recruiters, here are common scenarios where marketing scalability is a survival issue: 1. Crowded Markets In crowded industries and sectors, recruiters face stiff competition from rivals with big marketing budgets. To stay ahead, they need smart and adaptable strategies that pack a punch without overspending. 2. Start-Up Challenges For new recruiters with limited revenue and an unproven offering, the focus is on generating interest and building momentum quickly. Outsourced marketing will provide that essential lift-off without the risk of hiring an untested marketing coordinator. 3. New Ventures and Expansions Recruitment agencies launching a new service or breaking into a new market will need a surge in marketing resources to ensure their efforts pay off. Scalable marketing means recruiters can dial their efforts up or down as needed. No overcommitting, nor missing out on opportunities! How do you achieve this sweet scalability? With an outsourced marketing solution, one that gives you flexible pricing options and a solid range of capabilities. If you want to pay on a project basis or have a marketing team on retainer, a good marketing agency will give you those options, too. This helps you forecast and manage costs over any length of time. Reduced Hidden Overheads On top of staffing costs, there are a few other cost gremlins lurking under the floorboards that most companies aren’t aware of until it’s too late. Infrastructure expenses like marketing software and tools quickly add up, especially when you need a group subscription or must pay a premium for basic functionality. An outsourced marketing provider has all these necessary tools, so you don’t need to duplicate them. Even the office space you need for an in-house team can sometimes get overlooked – an often astronomical cost that is becoming harder to justify for many businesses! Engaging a marketing agency gives you access to a marketing team at your fingertips, without the expense of bums on seats. The Final Word Of course, there are many situations where it makes good business sense to maintain or grow an in-house marketing team. The key, however, is to understand the big picture: your balance sheet, the ROI you can reasonably expect from an in-house team, and which options will best enable you to stay agile in a challenging market or business phase. Understanding these factors will guide you to the right marketing solution and avoid expensive mistakes. Outsourced Marketing for Recruiters, Done Your Way We’ve sung the praises of outsourced marketing here, but we’re also experts at helping our clients get the best out of their internal marketing teams. Whether you’re seeking marketing specialists that can dovetail with your internal team, or a standalone solution, or something else, we can do it for you. Let’s talk! Get in touch with Prominence today – we’d love to hear from you.
A person is holding a cell phone with social media icons coming out of it.
By Amber loach January 15, 2025
Social media just won’t stop evolving, and neither do we as marketers. Algorithm updates, new features, changes in audience demographics and preferences – there is just so much to keep up with! The fundamentals, however, are more straightforward than some might think.
By Amber Loach December 5, 2024
We can’t think of a single instance of a recruiter saying they love admin. And yet, administrative tasks eat up increasingly large chunks of a recruiter’s workday. It’s a given that job application volumes will keep rising, leaving recruiters with shrinking resources to carry out other vital functions – like nurturing passive candidates, engaging clients, or building a social media following. Marketing automation can solve many of the resource problems recruiters face. Trying to juggle activities like generating leads for new clients and candidates alongside the day-to-day practicalities of sourcing, interviewing and client consultation gets painful fast – unless you have the right tools to automate the process. We’ll explain how marketing automation for recruiters works in the wild, and how you can use it to connect with your target audiences. How Marketing Automation Helps You Target Clients Marketing automation for recruiters can be applied to every stage of the sales funnel, from raising awareness of your brand to building relationships with your long-term clients. Its potential for generation BD leads is second to none. Generating leads is one of the most effective uses of marketing automation and is generally an ‘always on’ feature, as long as you’re in business! Email Marketing
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Latest Case Studies

A blue and pink circle with the word savvy on it
February 11, 2025
Savvy Recruitment UK is a specialist recruitment agency focused on connecting top talent with roles in the media, creative, and digital industries. They offer tailored hiring solutions for companies while supporting candidates in finding their ideal career opportunities
The logo for charles hunter associates is a rainbow colored circle.
February 10, 2025
Charles Hunter Associates is a leading recruitment agency specialising in the provision of social workers and social care workers across England. Background The social care industry is often beleaguered with poor rates of pay and rising costs, and Charles Hunter Associates decided to launch a survey into the disparity of rates of pay across the industry, and overall sentiment of workers. The challenges the sector continues to face are complex, but include: Workforce Crisis with staff shortages, low rates of pay and staff burnout Funding and Resource Constraints: Underfunding, rising costs and the ability for organisations to provide quality care Growing Demand for Services: With rising numbers of service users and the growing prevalence of mental health needs. The team at Charles Hunter Associates aimed to create a report with valuable insights and recommendations by surveying workers and service providers in the sector. Challenge The challenge for Prominence was to design a survey that would generate meaningful data valuable to employers, gain maximum participation, and produce a report that would add value in the industry. Survey Design and Distribution Great care was taken in writing clear, unambiguous questions, while incorporating a small number of open-ended responses to capture the perspectives of workers. Participation was encouraged through regular emails to workers and employers in the sector, as well as across social media. Result Despite the sector's limited workforce, responses were gathered from:
The word bespoke careers is written in green on a white background.
February 10, 2025
In March 2024, Bespoke Careers, a leading architecture and design recruitment agency partnered with Prominence to devise and deliver a comprehensive social media strategy.
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